Meet The Team

Our Concierge Team

Concierge Office0121 643 6793 or 07513 254 297

The Concierge Office is located between the main vehicular gated entrance and the arched pedestrian entrance to Sheepcote Street, and the team are available 24 hours a day to assist you with any day to day management queries.

The Concierge Team are also able to assist with meter readings, parcel collection, communal maintenance queries and any questions about the local area. If you have any suggestions for additional services that you feel would be beneficial to you and the development, please let the Concierge Team know as they are always working on ways to improve and innovate the services available across the development.

Saf HussainSite Manager - Liberty Place

Based at Liberty Place, Saf manages the site concierge team as well as dealing with all day to day queries as well as contractor management.
0121 643 6793 or 07513 254297

Thomas TracyProperty Services Manager

Daily management including inspections, resident meetings and budgeting.
07764 346439

Lauren SampsonSenior Property Service Advisor - Liberty Place

Supports Tom, the Concierge and the wider on-site team with all management queries.
0121 630 2330

Neelam SamraAssociate Director - Midlands IPM

Leads the team in providing exemplary customer service.
07873 302495

Jess ParmarAssociate Director - Brand Standards and Customer Experience

Leads and innovates our customer service delivery.
07527 424040

Neal O'GradyManaging Director - IPM

Provides vision and leadership to the IPM operation.
07811 488 143